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mic problem

HP-2000
Microsoft Windows 7 (64-bit)

when i call in skype others cannot hear my voice and this problem is from last two days

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mic problem

Hi @Mandapati,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the Mic with Skype. I will be glad to help you.


Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?


Does the mic work with other programs?


Please get back to me with above information, so I can help you better.

Tardis40
I work on behalf of HP
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mic problem

model number: 2000-2110TU

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mic problem

Hi @Mandapati,

 

Thanks for getting back to me.

 

Please follow the steps from the following documents.

Resolving Microphone and Line-in Problems (Windows 7)

Troubleshooting Sound Problems with External Speakers and Headsets in Windows 7

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
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mic problem

i followed the steps given in the two documents , but still the problem exists

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mic problem

Hi @Mandapati,

 

Thanks for getting back to me.

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Tardis40
I work on behalf of HP
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mic problem

others can hear my voice if i turn on the voice recorder temporaly my problem is resolved and thanks for your support

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