bulseye Top Student
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microphone not working after installing windows 10

hp pavilion dv6 7040tx
Microsoft Windows 10 (64-bit)

microphone not working after installing windows 10 

reinstalled idt : still problem persists

installed realtek driver HDA : still problem persists

delected upper filter in regedit : still no luck

 

kindly any help in this matter is appreciated

 

 

HP Pavilion dv6-7040tx Entertainment Notebook PC

 

product no. B8N04PA#ACJ

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microphone not working after installing windows 10

Hi @bulseye,


Welcome to the HP Forums! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

Thank you for posting. I have read your post, and I understand that the microphone does not work on your laptop.

 

Below is a document will help to troubleshoot:

HP PCs - Resolving Microphone Problems (Windows 10, 8)

 

Let me know if it helps.

 

If this post helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos.

 

Regards,

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
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bulseye Top Student
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microphone not working after installing windows 10

tried all of them still no luck...any other suggestions?

 

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microphone not working after installing windows 10

Hi @bulseye,

 

You may consider going back to previous Windows. Then test the microphone again.

SDJL
I work on behalf of HP


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bulseye Top Student
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microphone not working after installing windows 10

can u please tell me where i can get genuine windows 7 home basic oa india 64 bit.. as i wanna reinstall.. thank u

i have the product key because laptop came with this
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microphone not working after installing windows 10

Hi @bulseye,

 

Thank you for the update.  I understand that you would like to go back to Windows 7. When I checked the specifications of your notebook it came with Windows 7 Home Premium  64 bit.  You would be able to do a recovery back to the factory settings . HP PCs - Performing an HP System Recovery (Windows 10). If you are unable to do the recovery from the Recovery Manager, you will need recovery media. If you did not create recovery media, you will need to obtain a recovery kit from HP Support.  Contact HP Support Fill out the online form and follow the prompts. 

 

To say thanks for trying to help. please click the "Thumbs Up Icon" below.

Sparkles1

bulseye Top Student
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microphone not working after installing windows 10

i didnot create recovery media,

can u please tell me how do i obtain a recovery kit 

(Windows 7 Home Premium  64 bit)

thanku in advance

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