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microphone not working

HP Recommended
Envy laptop
Microsoft Windows 10 (32-bit)

the microphone no longer works on Zoom.  it appears to work when i try to talk to cortana, but it does not work at all on zoom.  tried multiple times to set up the mic but still doesnt work.

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HP Recommended

@bringhofer wrote:

...  it appears to work when i try to talk to cortana,



That means nothing wrong with its microphone. You have to turn on it Zoom similar to video:


           zoom in.png



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