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music will not play in google play

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hewlet packard
Microsoft Windows 10 (64-bit)

 i have various albums on my laptop which i have played but now google play wont play the same albums why

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Hi there @stuart61,

 

May the Forums be with you!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.  I understand that some music you have is not playing in Google Play  I am happy to assist with this.

 

Did all of that same music previously work with Google Play, or is this the first time you have tried to use if for this set of music?  

 

Does this same music still play fine in other applications?

 

If it is just Google Play with the issue, I would suggest you contact Google Play Help - support.google.com.

 

Please let me know, but if this does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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