my Hp laptop echos when the audio speakers is on

[ativan2014]

My  HP Laptop echos when the audio speaker is on, Please I need help to turn it off. Thanks

[sandytechy20]

@ativan2014

Welcome to HP support community.

Did you connect a external speaker and check if the issue persists?

Meanwhile:

Update BIOS, chipset and audio drivers using HP Support assistant.

Refer this HP document for the steps to use HPSA:- Click here

Run the Windows update troubleshooter.

Download and install the troubleshooter from this link.

Perform Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

If the issue persists, run the test on the Audio from F2

• Hold the power button for at least five seconds to turn off the computer.

• Turn on the computer and immediately press the F2 key repeatedly, about once every second.

• The HP PC Hardware Diagnostics (UEFI) main menu is displayed.

• Select Component tests.

• Please initiate a test on the Audio - The Audio Playback Test checks your system to make sure the audio device is functioning properly. During the test, a few music notes are played in sequence and then repeated. This test takes 1 minute to complete. Click Audio, then click Run once. Choose either the speakers or the headphones. When asked, enter the number of notes you heard.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.