my headphone jack is not working audio is coming out of laptop even we connrcted the headphones

[kammisetti]

i am facing a situation that headphone jack is not working even we connects the head phones it is not coming through head phones it is coming through the speaker even i connected the head phones and i recently brought this laptop ..

[A_Gayathri]

Hi @kammisetti,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
   

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.