cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
170
Flag Post

Solved!

my laptop > envy 17-r110ng has a noise sound when i charge it

HP Recommended
envy 17-r110ng
Microsoft Windows 10 (64-bit)

hello,

 

my laptop > hp envy 17-r110ng making a noise sound when i charge it <only when i charge it>

and i updated the bios and all the drivers over hp assistant.  i live in Germany and my laptop has not more a warranty.
so what now please ? i followed all the solutions in this community without any results !.

i saw this issue with a lot of hp laptop owners , so hp has this issue in their laptops isn't ?

thanks .

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
21,068 21,032 1,394 2,310
Message 2 of 2
Flag Post
HP Recommended

@BasharBachir,

 

Thank you for posting your query on HP Community,

 

Have you tried to use a different compatible charger and check if it makes noise?

Does the charger overheat?

 

Let's try these steps here: 

 

Perform a Hard reset on the notebook: 

 

Link: http://support.hp.com/us-en/document/c01684768

After that please power up the computer and check again.

Then please try with a different power cord and adapter if possible by stepping into Best Buy or staples to isolate the issue to the power cord and not the computer.

 

If the noise does not occur with another adapter, then the charger in question needs to be replaced.

If it continues to happen even with a different adapter, then the notebook needs to be serviced.

I would recommend you contact our HP support team for further assistance. 

 

HP support team can be reached on this link.

 

Let me know if you need any further assistance. I'll be more than happy to help you.

 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation