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‎04-24-2021 12:36 PM

HP Recommended
Product: Example: ENVY AMD A10-8700P Radeon R6, 10 Compute Cores 4C
Operating System: Microsoft Windows 10 (64-bit)

AMD A10-8700P Radeon R6, 10 Compute Cores 4C

 

1 REPLY 1

‎04-27-2021 06:27 AM - edited ‎04-27-2021 06:27 AM

HP Recommended

@KERYAKES

 


Welcome to HP Support Community


I would like to help

 

Does it sound like a Static noise?

 

Please un an Audio Test from F2 Diagnostic with the AC Adapter connected and let me know if you face the same issue

- Hold the power button for at least five seconds to turn off the Notebook.

- Turn on the computer and immediately press Esc repeatedly, about once every second.

- When the menu appears, press the F2 key.

- On the main menu, click Component Tests and Audio

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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