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Honor Student
Posts: 2
Member Since: ‎01-10-2014
Message 1 of 2 (749 Views)

my recovery media creation is not working

i have the problem in creating recovery media disc i have created 2 CD,s and after that when i started creating 3rd one it stop working it shows the error that hp recovery media creation is stop working i have tried a lot again and again but it is not responding and i also tried by shutting my compter off and on but it is showing that error only what can i do please suggest me someting as fast as u can

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HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 2 of 2 (707 Views)

Re: my recovery media creation is not working

[ Edited ]

Hi Dilkasboykaran,


I understand you are having an issue with creating a recovery media disc.

I would be happy to assist if needed. Please let me know what is your model number and your current operating system? Here is a link that will help you find that out.


Is your computer working normally right now?

Please let me know.



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