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HP Recommended

I'm not able to be using my computer sound because it is all time showing the no audio device is installed.

Model: - HP PRO c640 Chromebook

Version
MrChromebox-4.22.4
Manufacturer
HP
Model: - Datini
 
Version
rev4

Operating System

Edition
Microsoft Windows 11 Home (64-bit)
Version (Build)
23H2 (10.0.22631)
 
kindly do the needful as soon as possible
2 REPLIES 2
HP Recommended

What I can suggest to you is to change the OS to ChromeOS, because your laptop is an old laptop which happens to be in an online shop in my country which is still being sold at a fairly cheap price and using ChromeOS.

 

For ChromeOS installation steps, it's better to watch the steps on YouTube.

You can also ask the experts here about the materials you need to prepare to install ChromeOS on your laptop.

HP Recommended

If you still want to use Windows OS for your Chromebook laptop, then you have to buy a license for the audio driver.

I saw the information on Reddit from this thread.

Screenshot_2025-04-20-13-54-29-08_d365b52accad0f47adbc08c16219827d.jpg

I have also seen the PDF about your laptop's detailed specifications, your laptop's audio is supported by BO audio.

 

Buy the driver at this link!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.