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no audio from facebook call

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have window 7. when someone calls me on facebook, can see them but cant hear them.  they see and hear me. have checked volume and speaker settings.

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@sousie wrote:

have window 7. when someone calls me on facebook, can see them but cant hear them.  they see and hear me. have checked volume and speaker settings.


 

 

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Could you please give me the exact model number of your notebook?

 

You can use the following document if you need assistance in finding it.

 

http://support.hp.com/us-en/document/c00033108

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model no  HP Pavillion dv2700

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Is this just an issue with facebook? Are you able to hear sounds on other websites or using a media player on your notebook?

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no audio running fine only problem with FB chat.

plz help

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Unfortunately, this is more than likely an issue with Facebook and not the notebook's audio. It could also be a problem with your web browser.

What web browser are you using? Have you tried using a different one to see if that would work?

 

You can also take the following steps to remove video calling from your computer:


  1. Go to the Control Panel.
  2. Select Programs and Features.
  3. Choose “Facebook Video Calling Plugin” from the list of programs and click Uninstall.
  4. After Uninstalling it, try re-installing the software.

Here is a link to facebooks support page for their video chat service: http://www.facebook.com/help/202657276447322/

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windows 10 Hp pavilion, uninstalled and re-installed plug-in but no audio still

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