no sound while using usb headphones

[Mercy435]

My computer keeps acting up. The speakers don't work with a USB head phone.

[Rainbow23]

Hi @Mercy435,

Welcome to HP Support Community. This is a great place to post questions and find answers.

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Error messages - on the printer display and/or computer, any patterns for flashing lights.

Take care and have a great day ahead.

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