noise when tapping touchpad

[Rene1106]

WhenI tab the touchdad I hear an irritating tick all the time. Can I switch this off?

René

[The_Fossette]

@Rene1106

Welcome to the HP Support Community!

I reviewed your post and I understand that you want to know how to disable the touchpad as it is making a noise when you use the touchpad.

Don’t worry, I assure you I will try my best to get this sorted.

Is the noise coming from the touchpad? (Mechanical noise)

Meanwhile, I recommend you disable touchpad going to the device manager and right click on the touchpad driver and select disable.

Or you can disable touchpad when a mouse is connected. Here is how it is done.

1. Open Settings.
2. Click on Devices.
3. Click on Touchpad.
4. Under "Touchpad," uncheck the Leave touchpad on when a mouse is connected option.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Rene1106]

Thanks for the reply!

I do not want to disable the touchpad but I want to disable the noise when tapping. The noise is comming from the area left of the touchpad when I tab, not from the touchpad itself. You can clearly hear a speaker of something of that nature. If I touch this left area and tab you can even feel it. It like some one knokking on the insite. 

Hope you can help!

René

[The_Fossette]

@Rene1106

Thank you for the information.

I recommend you contact support as it looks like a mechanical issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!