Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
3 REPLIES 3
12-09-2019 06:12 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you want to know how to disable the touchpad as it is making a noise when you use the touchpad.
Don’t worry, I assure you I will try my best to get this sorted.
Is the noise coming from the touchpad? (Mechanical noise)
Meanwhile, I recommend you disable touchpad going to the device manager and right click on the touchpad driver and select disable.
Or you can disable touchpad when a mouse is connected. Here is how it is done.
- Open Settings.
- Click on Devices.
- Click on Touchpad.
- Under "Touchpad," uncheck the Leave touchpad on when a mouse is connected option.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee
12-10-2019 02:07 AM
Thanks for the reply!
I do not want to disable the touchpad but I want to disable the noise when tapping. The noise is comming from the area left of the touchpad when I tab, not from the touchpad itself. You can clearly hear a speaker of something of that nature. If I touch this left area and tab you can even feel it. It like some one knokking on the insite.
Hope you can help!
12-11-2019 02:07 PM
Thank you for the information.
I recommend you contact support as it looks like a mechanical issue.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community