cancel
Showing results for 
Search instead for 
Did you mean: 
Rene1106
New member
2 1 0 0
Message 1 of 4
187
Flag Post

noise when tapping touchpad

HP Recommended
pavilion 17cdo
Microsoft Windows 10 (64-bit)

WhenI tab the touchdad I hear an irritating tick all the time. Can I switch this off?

 

René

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,957 2,602
Message 2 of 4
Flag Post
HP Recommended

@Rene1106

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know how to disable the touchpad as it is making a noise when you use the touchpad.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Is the noise coming from the touchpad? (Mechanical noise)

 

Meanwhile, I recommend you disable touchpad going to the device manager and right click on the touchpad driver and select disable.

 

Or you can disable touchpad when a mouse is connected. Here is how it is done.

  1. Open Settings.
  2. Click on Devices.
  3. Click on Touchpad.
  4. Under "Touchpad," uncheck the Leave touchpad on when a mouse is connected option.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Rene1106
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thanks for the reply!

 

I do not want to disable the touchpad but I want to disable the noise when tapping. The noise is comming from the area left of the touchpad when I tab, not from the touchpad itself. You can clearly hear a speaker of something of that nature. If I touch this left area and tab you can even feel it. It like some one knokking on the insite. 

Hope you can help!

 

René

Was this reply helpful? Yes No
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,957 2,602
Message 4 of 4
Flag Post
HP Recommended

@Rene1106

 

Thank you for the information.

 

I recommend you contact support as it looks like a mechanical issue.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation