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HP Recommended
pavilion 17cdo
Microsoft Windows 10 (64-bit)

WhenI tab the touchdad I hear an irritating tick all the time. Can I switch this off?

 

René

3 REPLIES 3
HP Recommended

@Rene1106

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know how to disable the touchpad as it is making a noise when you use the touchpad.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Is the noise coming from the touchpad? (Mechanical noise)

 

Meanwhile, I recommend you disable touchpad going to the device manager and right click on the touchpad driver and select disable.

 

Or you can disable touchpad when a mouse is connected. Here is how it is done.

  1. Open Settings.
  2. Click on Devices.
  3. Click on Touchpad.
  4. Under "Touchpad," uncheck the Leave touchpad on when a mouse is connected option.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

HP Recommended

Thanks for the reply!

 

I do not want to disable the touchpad but I want to disable the noise when tapping. The noise is comming from the area left of the touchpad when I tab, not from the touchpad itself. You can clearly hear a speaker of something of that nature. If I touch this left area and tab you can even feel it. It like some one knokking on the insite. 

Hope you can help!

 

René

HP Recommended

@Rene1106

 

Thank you for the information.

 

I recommend you contact support as it looks like a mechanical issue.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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