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HP Recommended
pavillion M1Y24UA
Microsoft Windows 10 (64-bit)
açcidently i deleted my audio drivers and i cant find it.plzz give the link to download drivers. For pavillion 15ab-253cl.
I installed realteck audio driver but my b&o system not work with them.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

If there are other issues with the notebook apart from the audio driver, shutdown the notebook, tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Diagnostic Menu option ( f2 ) and run all the available tests.

 

If anything fails, post back with the failure ID.

 

If everthing passes, you may need to reload the operating system - A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

5 REPLIES 5
HP Recommended

Hi,

 

Try the version on the following link.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71982.exe

 

When the reinstallation has comleted, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
My PC performance is also decreases . I tried to restart it but it shows that "there is problem to reset your pc". So what should I do?
HP Recommended

Hi,

 

If there are other issues with the notebook apart from the audio driver, shutdown the notebook, tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Diagnostic Menu option ( f2 ) and run all the available tests.

 

If anything fails, post back with the failure ID.

 

If everthing passes, you may need to reload the operating system - A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Thanku sir 🙂
HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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