zoharzohar Honor Student
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plaese help ! Headphones plugged in, but speakers are still playing sound ...

Microsoft Windows 7 (64-bit)
Yesterday I buy a new HP computer and
plaese help ! Headphones plugged in, but speakers are still playing sound ...

 

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plaese help ! Headphones plugged in, but speakers are still playing sound ...

Hello @zoharzohar,

 

Welcome to the HP Forums!

 

I understand that audio still plays out of the internal notebook speakers even when you have headphones plugged into the aux port on your HP Notebook. This issue is most likely driver related.

 

Please start with a hard reset. Once that is complete, follow the steps in the audio troubleshooting document:

 

HP Notebook PCs - No Sound from the Speakers (Windows 7)

HP Notebook PCs - No Sound from Speakers (Windows 8)

 

For product specific information please provide the product number.

 

HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number?

 

Please post back with the results!


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Abhinav9 Honor Student
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plaese help ! Headphones plugged in, but speakers are still playing sound ...

Control Panel -> Sound ->Communications -> Mute All other Sound  -> Apply  ->> Ok

 

Work For me in Windows 10

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