04-06-2016 03:40 PM
Yesterday I buy a new HP computer and
plaese help ! Headphones plugged in, but speakers are still playing sound ...
04-07-2016 05:18 PM
Welcome to the HP Forums!
I understand that audio still plays out of the internal notebook speakers even when you have headphones plugged into the aux port on your HP Notebook. This issue is most likely driver related.
Please start with a hard reset. Once that is complete, follow the steps in the audio troubleshooting document:
For product specific information please provide the product number.
Please post back with the results!
I work on behalf of HP