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Honor Student
Posts: 2
Member Since: ‎01-02-2018
Message 1 of 3 (86 Views)

recent download killed sound and video

Product Name: HP G60-100 Notebook PC series

We downloaded the latest Microsoft update and somehow lost all sound and the the ability to play video.  Any help would be appreciated.  Thank you very much.  Donna

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Posts: 65,814
Member Since: ‎01-29-2009
Message 2 of 3 (73 Views)

Re: recent download killed sound and video


dkacamelot wrote:

We downloaded the latest Microsoft update ...


Hi,

 

Please let us know what are the updates, for which Windows ?

 

Regards.

BH
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Honor Student
Posts: 2
Member Since: ‎01-02-2018
Message 3 of 3 (65 Views)

Re: recent download killed sound and video

It was a Windows 10 update.

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