dkacamelot Honor Student
Honor Student
2 0 0
Message 1 of 3
130
Flag Post

recent download killed sound and video

HP G60-100 Notebook PC series

We downloaded the latest Microsoft update and somehow lost all sound and the the ability to play video.  Any help would be appreciated.  Thank you very much.  Donna

2 REPLIES
Provost Provost
Provost
70645 8497 18267
Message 2 of 3
117
Flag Post

recent download killed sound and video


dkacamelot wrote:

We downloaded the latest Microsoft update ...


Hi,

 

Please let us know what are the updates, for which Windows ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos
Highlighted
dkacamelot Honor Student
Honor Student
2 0 0
Message 3 of 3
109
Flag Post

recent download killed sound and video

It was a Windows 10 update.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation