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‎05-27-2017 06:05 AM

HP Recommended
Product: hp APU quad core E2
Operating System: Microsoft Windows 10 (64-bit)
My hp laptop giving me very low audio voice as i have perchase this 2 days earlier so what should i do
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-28-2017 10:36 AM

HP Recommended

 

@avinash12

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

As I understand there's low audio on your HP laptop and you need assistance with the same,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

When was the last time it worked fine, did you try a system restore?

 

While you respond to that, I recommend you perform a system restore if you haven't already and then uninstall the Audio drivers from the device manager and then reinstall using the HP website, download the latest drivers: Click here to find it.

 

Let me know how that works out, keep me in the loop and Good luck! 😉

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎05-28-2017 10:36 AM

HP Recommended

 

@avinash12

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

As I understand there's low audio on your HP laptop and you need assistance with the same,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

When was the last time it worked fine, did you try a system restore?

 

While you respond to that, I recommend you perform a system restore if you haven't already and then uninstall the Audio drivers from the device manager and then reinstall using the HP website, download the latest drivers: Click here to find it.

 

Let me know how that works out, keep me in the loop and Good luck! 😉

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
Was this reply helpful? Yes No

‎05-30-2017 08:38 PM

HP Recommended
Thank you ..i have got it ..i had reinstalled drivers from hp website sonow its working properly..thank you so much
Was this reply helpful? Yes No

‎05-31-2017 02:19 PM

HP Recommended

 

@avinash12

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad you found the solution you were looking for. 

Thanks for taking the time to let the community know about the solution

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
Was this reply helpful? Yes No
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