• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion Envy
Microsoft Windows 10 (64-bit)

I removed Beats Audio on Windows 8.1 with your help (as it doesn't function at all for sound recording and play back).

 

The computer was updated to Windows 10, but now the problem has re-appeared.  What are the steps we should take to remove Beats Audio in Windows 10 and how can we prevent updates from reversing this?

 

Thanks a lot

2 REPLIES 2
HP Recommended

Thank you for visiting the HP Forums!  

 

I read that you wish to remove Beats Audio from your notebook and use the generic Windows drivers on your HP Pavilion Envy Notebook. You could try these steps from @The Great Deku Tree.

 

Press Windows + R.
Type msconfig and click OK.
Click the Start up tab.
Uncheck IDT PC Audio.
Click Apply.
Reboot.
Press Windows + R.
Type devmgmt.msc and click OK.
Expand Sound, Video and Game Controllers.
Right click IDT device and click Uninstall
Check the box to remove the driver.
Reboot.
This should disable the Beats Audio allowing you to uninstall it. 

 

Then you can use Windows 10 generic drivers preventing the Beats install.

 

Please get back to me how this goes.

 

Click the Thumbs up below to thank me for my efforts! 

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
HP Recommended

Many thanks for the message, for the moment the problem appears to be solved after speaking to one of your advisers on the phone.  I accessed Beats Audio via the Control Panel and unchecked the box under 'Listening' - & the sound compression problem seems to be solved.  My son hasn't tried recording yet though, so I may need to go back to these instructions yet.

 

Thanks again,

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.