replacment internal speaker

[alessandra32]

Hello, I bought 3 moths ago new laptop HP PAVILON MODEL 14 CE 3501NA

I have problem with my laptop becouse of leaking ( I was send laptop to service and they didn`t fix it - they send back my laptop not repair. When I found somone who decide fix and clean from leak my laptop I decide to give my laptop to somone else and Its working good, but the men who fix my laptop told me I must buy internal speaker ( On the part internal speaker is number G7A-L SBS AND NUMBER 3BG7ASAT004204Y4. ) so that part is for replace it. the problem is I could not found that part Would like help give my advise where can I get it or Its any chance to replace with other internal speakers? As I wrote laptop is workig just need replace internal speaker to replace. I do not want throw way my laptop becouse just need one part thank you very any help any advise 

[praveen196]

@alessandra32 Welcome to HP Community!

I understand that you are looking for the speaker part number.

I have checked the manual

Speakers (include cables) L19161-001

Speaker is not a user-replaceable part.

I would suggest you contact our phone support and check for the support option.

Or you can contact local service center for repair.

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Keep us posted,

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