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‎11-19-2023 09:30 AM - edited ‎11-25-2023 09:38 AM

HP Recommended
Product: hp360 dw0170nd

sinds mijn HP 14- pavilion 360DW0170nd naar windows 11 is geupdate doet het geluid het niet meer. Heb al verschillende drivers en probleem oplossingen geprobeerd. In apparaatbeheer is een Intel audiodriver aangegeven in andere apparaten met een foutmelding. Deze is niet te updaten en na verwijderen blijft dit terugkomen. Iemand een idee hoe dit op te lossen? Ook de B%O app wil niet verbinden met een rpc service.

 

Since my HP 14"pavilion 360DW0170 has been upgraded to windows 11 there is no sound anymore. I also can,t connect to the internal speakers as they are not in the list. I tried several possiible solutions. In the hardware there is an Intel driver with a red cross. I can't update the driver and after deleting it comes back.  Also tried to install the B&O app and that also doesn't help. So is there mayba anyone the can help me. many thanks in advance.

Category:
1 REPLY 1

‎11-19-2023 11:04 AM

HP Recommended

Hi @Henkiejr !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
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