cancel
alirezab92 Student
Student
1 0 0 0
Message 1 of 2
166
Flag Post
HP Recommended

sound come through both headphone and speakers

hp pav-sb 14
Microsoft Windows 8.1 (64-bit)

Hello,

I have had an issue with my laptop audio for a while.

when I plug in my headphones, the sound came through both headphone and speakers.

I have installed latest audio drivers from hp website, but headphone does not shows up neither in playback devices nor in device manager, under audio input and outputs.

 How can I manage this issue in order to get the sound from the headphones only?playback device and device manager

1 REPLY 1
Regents Professor
Regents Professor
4,243 4,159 562 1,256
Message 2 of 2
156
Flag Post
HP Recommended

sound come through both headphone and speakers

Hello @alirezab92,

 

 

Try this first : 

1. Go into Control Panel, then Sound.
2. Look for the Recording tab.
3. Select your microphone/headset as the default device, and press OK.

 

If these steps do not work then, I recommend uninstalling and reinstalling the audio driver.

Download the IDT Audio installer on the link below.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

 If this does not work, and you still hear audio from both the speakers and your headphones, please follow the next step.

 

The next step will be to run a diagnostic program Using Automated Troubleshooting (Windows 😎. This should help with the audio out issue.

 

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation