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104

sound distorted when touching keyboard

HP Recommended

Product: HP envy 13-ba0611nd

Operating System: Microsoft Windows 10 (64-bit)

Hello,

I bought this laptop 1 month ago and didn't do anything with the software/hardware other than the factory settings. Since I have the laptop, when I listen to music I regularly have a low bass-like buzzing sound when I'm typing on the keyboard at the same time. The sound is only brief, but it disturbs the sound of the laptop. Do you know what causes this and can you fix it?

Kind regards,

Jaël

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