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sound fades in and out when using the speakers, but plays fine with headphones

HP pavilion x360 convertible
Microsoft Windows 10 (32-bit)

 

 

 

when playing sound through laptop speakers the sound fades in and out constantly, but works fine when headphones are plugged in. 

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Regents Professor Regents Professor
Regents Professor
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sound fades in and out when using the speakers, but plays fine with headphones

Hello,

 

 

Try reinstalling the audio software package on the following link.

 

http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73189.exe

 

When the reinstallation has completed, restart the notebook.

 

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Thank You,

GBL84

I am not an HP Employee

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