speakers do not work when my 8 in 1 USB-C/USB-A docking station is plugged in

[MEFTX]

the speakers do not work when my 8 in 1 USB-C/USB-A docking station is plugged in

[zoey7886]

@MEFTX, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Audio Issues with HP 15.6 inch Laptop PC 15-fd0000 Series and USB-C/USB-A Docking Station! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If the speakers on your HP 15.6 inch Laptop PC 15-fd0000 series laptop stop working when your docking station is plugged in, it may be an issue with the audio settings or device drivers. Here are steps to resolve this issue:

Check Audio Device Settings:

• Ensure that the docking station is connected and powered.
• Go to Settings > System > Sound.
• Under Choose your output device, ensure that the correct audio output device is selected (it should list the laptop speakers if the docking station is not the preferred output).

Set Docking Station as Default Audio Device (if necessary):

• Sometimes, audio defaults to the docking station when connected. Set the docking station as the default audio device or switch back depending on the need:
  • Right-click the sound icon in the taskbar.
  • Select Open Sound settings.
  • Under the Output section, select the appropriate audio device for your needs.

Ensure Proper Connection:

• Double-check all connections to ensure the docking station is securely connected to the laptop.

Update Drivers:

• Ensure that you have the latest drivers for both the laptop and the docking station:
  • Visit the HP Support and Drivers page.
  • Enter your product number, find the appropriate drivers, and update them.

Restart the System:

• Sometimes, a simple restart can resolve conflicts between the laptop and connected peripherals.  

Hope this helps!

Take care, and have an amazing day!  

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Regards,