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angelab3
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stereo mix

HP Recommended
Example: Pavilion 1605
Microsoft Windows 10 (64-bit)

using brand new pavilion 15-cs1605, windows 10 home 64 bit. Stereo mix not showing up in sound/recording even as disabled or disconnected. Have been beating my head against a brick wall trying to find out if the sound card provided in this computer even supports stereo mix.

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Echo_Lake
HP Support Agent
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@angelab3
Thank you for posting on the HP Support Community.

 

I have a few troubleshooting steps we could try to fix the issue:  

 

To enable Stereo Mix. Go down to the audio icon in your system tray, right-click it, and go to “Recording Devices” to open up the proper settings pane. In the pane, right-click on a blank area, and make sure both “View Disabled Devices” and “View Disconnected Devices” options are checked.

 

I suggest you to view this video for steps to add stereo mix: http://hp.care/2ifCz6h.

NOTE: This is a third party link, please ignore any ads. 

 

If the stereo mix option isn't available then I suggest you to uninstall the audio drivers and reinstall them from this link: www.hp.com/drivers
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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