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‎07-13-2019 02:20 AM - last edited on ‎07-16-2019 01:12 PM by Retired

HP Recommended
Operating System: Unknown

It didn't help me at all. went through both troubleshooters, everything looked fine when the test sounds played,  it made me restart the machine and then when I logged in again the problem was still there and still the same. Can we get a real  solution, please?

1 REPLY 1

‎07-16-2019 01:33 PM

HP Recommended

@LeeOcean
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • What is the operating system?
  • Are you experiencing an issue with an internal speaker?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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