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Student
Posts: 1
Member Since: ‎11-09-2016
Message 1 of 2 (144 Views)

warranty

I have just bought a HP larpto and the speakers are faulty. I know this because when I plug in earphones the sound is good but with just speakers it is no good. how do i report this to HP ?? I have tried to link a warranty on my passport account but it says I have no entitlement. This is making me crazy, I have only just bought the machine and the warranty is entitled

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HP Support Agent
Posts: 12,267
Member Since: ‎08-11-2014
Message 2 of 2 (117 Views)

Re: warranty

 

@vicki954

 

Thank you for posting on the HP Support Forums,

I have brought your issue to the attention of an appropriate team within HP. 

They will contact you shortly and likely request information from you in order to look up your case details or product serial number. 
Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

I hope you have a good day,
Regards,

Riddle_Decipher
I am an HP Employee

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