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theequestioneer
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when i plug my earphones in my computer, the speakers keep on going meanwhile the headphone doesn't

HP ENVY Spectre XT Ultrabook 1

i bought my computer just a little while ago and just yesterday did i had to use my earphones but when i played : play, only the speaker went on.. no messages appeared and nothing popped up on my screen. I checked with a few different head/ear phones and it did the same thing again and again

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HP Recommended

when i plug my earphones in my computer, the speakers keep on going meanwhile the headphone doesn't

Hi,

 

Please try

 

(a) Right click the speaker icon,

(b) Select Playback devices. Can you see TWO items similar to this

 

             2items.png

 

(c) If yes, right click the external and enable

 

Regards.

BH
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