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Posts: 1
Member Since: ‎11-23-2013
Message 1 of 2 (2,110 Views)

windows media player slow after windows 8.1 update

I have HP ENVY DV7 laptop.

After 8.1 windows update ANY media player (Windows Media Player, Quicktime, etc) plays videos as if in slow motion.  I have not seen this particular issue on the forum yet.  Any ideas?  Thanks.

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Posts: 1,333
Member Since: ‎02-20-2013
Message 2 of 2 (2,098 Views)

Re: windows media player slow after windows 8.1 update

[ Edited ]



Driver and BIOS update forget?

Windows 8,1 driver DV7 series




Intel Chipset Device Software

Intel Management Engine Interface Driver

Intel Rapid Storage Technology

Ralink Wireless Network Controller Driver

Realtek Local Area Network (LAN) Driver


for your problem, install after driver update INTEL HD reboot and install Nvidia

intel® Iris™ and HD graphics Driver for Windows 8.1



and you have normal speed



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