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PMR1 Honor Student
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15-ac121dx smoking where power chord connects

I've seen a number of posts regarding smoke coming from laptop - none quite the same as mine.  Plugged laptop in to charge and smoke came out where chord connects.   Currently can't turn the machine on because the battery is not charged, so don't know the extent of damage to the computer . Very unfortunate timing - one year and 1 month from date of purchase.  Any suggestions?

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Provost Provost
Provost
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15-ac121dx smoking where power chord connects

Needs to be taken to a competent technician. There is a short in the motherboard or the charger and one or the other or both is going to have to be replaced. Possible even likely the smoke (actually the short that caused the smoke) caused massive internal trauma to the laptop. 

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JoeJoe5678 Tutor
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15-ac121dx smoking where power chord connects

Does your power cord have the code LS-15 imprinted anywhere on it? I have heard that there has been a recall for cords with that imprint. An article about that is here: http://h30652.www3.hp.com/

 

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PMR1 Honor Student
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15-ac121dx smoking where power chord connects

Thanks for taking the time to respond.   I'd imagine it's never a good thing when a response includes the words "massive internal trauma."   Might just be time to buy a new laptop - probably not another HP. 

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