cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 0 0 0
Message 1 of 2
167
Flag Post

15ac142dx product information not valid the following product information programmed into the system

HP Recommended
15ac142dx notebook

15ac142dx product information not valid the following product information programmed into the system board is missing or invalid system board (00A) system board CT number, enter - continue startup please visit www.hp.com/go/techcenter/startup

1 REPLY 1
Highlighted
Retired
Retired
14,802 13,833 749 1,782
Message 2 of 2
Flag Post
HP Recommended

Hi @phatjag

 

Thank you for joining the HP Forums! 

 

I understand that you are getting the product information not valid message on your HP 15ac142dx Notebook. I am happy to help! 

 

Please take a look at this guide, Product Information Not Valid Error Displays before the Computer Starts

 

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

 

Hope this helps! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation