After the mouse going out the previous night, I am now getting a blank screen. The lights flash 3.2 times and then nothing. I have attempted to restart with either b or n and windows button and no help. The memory was definitely almost full. Thanks.
Thank you for posting on the HP Support Community.
While you respond to that, let's try these steps:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.
Keep me posted for further assistance.
ECHO_LAKE I am an HP Employee
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