cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
76
Flag Post

6AP9W0-7ARA1H-MFPV7F-60T403 error and boot problem

HP Recommended
Example: Pavilion K0X42EA#AB8
Microsoft Windows 8.1 (64-bit)

After an accidental reboot, my computer didn't boot anymore. I cant't use system recovery after i start the computer pressing esc and f11 it simply freezes, when i tried diagnostics i got subject error code for hdd. Probably hdd failed badly but i can't even format it. Is the only solution buying a new hardware?

1 REPLY 1
Highlighted
Level 15
Level 15
1,411 1,403 147 335
Message 2 of 2
Flag Post
HP Recommended

@HolySpoof 

Hello,


The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

 

The following documents are available for reference:
 

The procedure for replacing the hard disk drive can be found in the HP manual below on pages 94 and 95.

In case of need, do not hesitate to solicit us.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accepted Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation