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- HP Community
- Notebooks
- Notebook Boot and Lockup
- ACPI BIOS ERROR

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07-17-2025 10:56 AM
Hi @Rancher21,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
An ACPI BIOS error on your HP Pavilion Notebook - 17z-g000 CTO typically indicates a compatibility or corruption issue in the BIOS firmware. Let’s try a few steps so you can fix it:
1. Perform a Hard Reset
- Turn off the laptop.
- Disconnect all external devices and unplug the power adapter.
- Press and hold the power button for 15 seconds.
- Reconnect the power and try booting again.
2. Recover the BIOS (if the system won’t boot)
If your laptop doesn’t boot at all:
- Turn off the laptop.
- Press and hold Windows + B, then press and hold the Power button for 2-3 seconds.
- Release all keys. The BIOS recovery screen should appear.
- Follow the prompts to restore the BIOS.
3. Reset BIOS to Default Settings
- Enter BIOS by pressing Esc or F10 during startup.
- Look for an option like "Load Setup Defaults" or "Restore Defaults".
- Save and exit.
I hope this helps.
Take care, and have an amazing day!
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Regards,
VikramTheGreat
07-18-2025 06:24 AM