ACPI Bios Error

[kitappay]

Well hello,

Sorry for my english it's not very well.

I bought new HP Omen 17-ck0008nt with free dos. And it delivered yesterday. 

Today i tried open and install windows. But bios doesn't open. First some writing about bios error.

Then that screen

Finally that screen

Then coming something like old times dos.

I am thinking about return the lap top but first i want to ask about is there any easy fix

[Paul_Tikkanen]

Hi:

To boot from your Windows installation flash drive, have it plugged into the USB port.

Turn on or restart the PC.

Immediately press/tap the ESC key to get the menu of options.

Select the F9 boot options menu, and from that select the UEFI USB diskette on key/USB hard drive and press the Enter key.

The PC should boot from the flash drive and Windows should begin to install.

Since your PC has an Intel 11th generation core processor, you have to install a certain storage controller driver in order for Windows to see the drive.

See the info at the link below.

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

Here is the link to the driver you need...

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111776.exe

There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

When I ran through the steps, I don't get an Extract to option when I right click on the file.

You will probably have the same issue.  Download and install the free 7-zip file utility from the link below.

The 1st file at the top of the page is for 64 bit.

7-Zip (7-zip.org)

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to:  and let it extract the file into its folder name (sp111776), and copy that folder to your USB flash drive, and continue with the instructions.