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- HP Community
- Notebooks
- Notebook Boot and Lockup
- ADMIN AND POWER ON LOCK CODE 77389947
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02-17-2024 07:58 AM
Hi @Cpriceless,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To use an admin or power-on lock code such as "77389947" on an HP 15-1272wm or any other HP laptop, it typically implies you're dealing with a BIOS or UEFI firmware password issue. These passwords are used to enhance security by preventing unauthorized access to the computer's firmware settings.
Looks like this issue requires advanced troubleshooting.
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.
Please feel free to contact us here anytime you need any further assistance.
I hope this helps.
Take care and have a good day.
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Rachel571
HP Support
Rachel571
I am an HP Employee