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HP Recommended
HP 15 1272WM

HP 15 1272WM

1 REPLY 1
HP Recommended

Hi @Cpriceless,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

To use an admin or power-on lock code such as "77389947" on an HP 15-1272wm or any other HP laptop, it typically implies you're dealing with a BIOS or UEFI firmware password issue. These passwords are used to enhance security by preventing unauthorized access to the computer's firmware settings.
 

 Looks like this issue requires advanced troubleshooting.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

Rachel571
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.