Accidentally got locked out of my computer

[BadQueen]

Help! I accidentally got locked out of my laptop by using incorrect password too many times (carelessness). I now have massage that says, "To try again, enter A1B2C3 below." In the space below, it has printed "Challenge phrase". I know the answer to my challenge questions, but I can't remember which challenge questions I used. I don't know what to

[A_Gayathri]

Hi @BadQueen,

Welcome to the HP Support Community

I understand you are facing an issue unit locked out with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Hope this helps! Keep me posted. 

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