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Locked

‎09-23-2020 12:30 PM

HP Recommended
Product: Hp stream

My daughter forgot her logon to her hp computer, so we reset it. Which locked it up with an administrative password that we are unaware of and canr get passed that. And also, it says there isn't a bootable device so any help with those two issues I would appreciate 

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‎09-23-2020 01:53 PM - edited ‎09-23-2020 01:54 PM

HP Recommended

Hey Beezkneez91 🙂 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 



Regards,

MarcusC

I work on behalf of HP.
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