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HP Recommended
hp 15-au018wm
Microsoft Windows 10 (64-bit)

Hello , I bought a hp 15-au018wm from Ebay , when I wanna load bios settings told me to put an Administrator password , can someone help ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

If you're still getting the same 'halt code', the unlock response is 41362419

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

11 REPLIES 11
HP Recommended

Hi,

 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

i 76533056

HP Recommended

Hi,

 

Try entering  41762411

 

If the above doesn;t work, as the hashing routine for any codes that are prefixed with a 'i' has changed, you'll need to Contact HP Support regarding this starting on the following link.

 

http://welcome.hp.com/country/w1/en/contact_us.html

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thank you, but unfortunately that doesn't work.

HP Recommended

@darklight12744

 

You could also try 41778411

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

@ Also not working

HP Recommended

@darklight12744

 

A further code to try would be  41360411

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Not working

HP Recommended

Hi,

 

If you're still getting the same 'halt code', the unlock response is 41362419

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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