-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Administrator password bios for hp 15-au018wm
Create an account on the HP Community to personalize your profile and ask a question
11-10-2017 07:11 AM
Hello , I bought a hp 15-au018wm from Ebay , when I wanna load bios settings told me to put an Administrator password , can someone help ?
Solved! Go to Solution.
Accepted Solutions
01-28-2018 07:15 AM
Hi,
If you're still getting the same 'halt code', the unlock response is 41362419
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-10-2017 07:12 AM
Hi,
At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-10-2017 07:25 AM
Hi,
Try entering 41762411
If the above doesn;t work, as the hashing routine for any codes that are prefixed with a 'i' has changed, you'll need to Contact HP Support regarding this starting on the following link.
http://welcome.hp.com/country/w1/en/contact_us.html
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-12-2017 04:04 AM
You could also try 41778411
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-16-2017 07:27 AM
A further code to try would be 41360411
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
01-28-2018 07:15 AM
Hi,
If you're still getting the same 'halt code', the unlock response is 41362419
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
Didn't find what you were looking for? Ask the community