08-01-2019 04:04 AM
I have recently been trying to get into my laptop. I have a hp notebook 14-bw066nr laptop. I power it on and it says "enter administrator password or power on password". I have tried any passwords that I have ever used and none worked. Then I started to research it and it said to enter the incorrect password 3 times and then write the code down and go to biospassword.com , something like that and enter the code that came up after getting the password incorrect 3 times. well I tried that several times and nothing worked. I also tried to take the laptop back off and find the battery, that was a fail! Is there any other sites to get the password or anyway I can power on and press some keys to bypass the password or anything?!?! this has been driving me insane!! I have even entered a list of common master passwords I believe they're called that I found on Google. Or possibly is there a way to start a hard factory reset on the laptop with that coming up?. I have no info I need saved on it, I just want to be able to use it again. Please please please help!
08-01-2019 08:26 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.