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‎11-07-2020 05:42 AM

HP Recommended
Product: HP Notebook - 15-bs030ng
Operating System: Microsoft Windows 10 (64-bit)

How can i know what this faillure ID is. GLQWM-8PHA9Q-XD7UQJ-6-T403.

1 ACCEPTED SOLUTION

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‎11-07-2020 12:23 PM

HP Recommended

@Bedoben 

The tool we use to decode those error codes says the code you supplied is invalid.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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3 REPLIES 3

‎11-07-2020 12:23 PM

HP Recommended

@Bedoben 

The tool we use to decode those error codes says the code you supplied is invalid.



I am a volunteer and I do not work for, nor represent, HP
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‎11-07-2020 06:45 PM

HP Recommended

Excuse me sir i typed it wrong. Can you plz check it again with this Failure ID.  GLQ6WM-8PHA9Q-XD7UQJ-60T403

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‎11-08-2020 09:00 AM

HP Recommended

@Bedoben 

That error code means your disk drive is failing and needs to be replaced.

Once you have the replacement drive, read the information below about HP Could Recovery to be used to restore your PC to working condition:

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205



I am a volunteer and I do not work for, nor represent, HP
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