cancel
Showing results for 
Search instead for 
Did you mean: 
Bedoben
New member
2 1 0 0
Message 1 of 4
142
Flag Post

Solved!

After system dygnostic test i get an failuure ID

HP Recommended
HP Notebook - 15-bs030ng
Microsoft Windows 10 (64-bit)

How can i know what this faillure ID is. GLQWM-8PHA9Q-XD7UQJ-6-T403.

1 ACCEPTED SOLUTION

Accepted Solutions
WAWood
Level 16
Level 16
33,786 32,908 3,069 7,570
Message 2 of 4
Flag Post
HP Recommended

@Bedoben 

The tool we use to decode those error codes says the code you supplied is invalid.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3
WAWood
Level 16
Level 16
33,786 32,908 3,069 7,570
Message 2 of 4
Flag Post
HP Recommended

@Bedoben 

The tool we use to decode those error codes says the code you supplied is invalid.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
Bedoben
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Excuse me sir i typed it wrong. Can you plz check it again with this Failure ID.  GLQ6WM-8PHA9Q-XD7UQJ-60T403

Was this reply helpful? Yes No
WAWood
Level 16
Level 16
33,786 32,908 3,069 7,570
Message 4 of 4
Flag Post
HP Recommended

@Bedoben 

That error code means your disk drive is failing and needs to be replaced.

Once you have the replacement drive, read the information below about HP Could Recovery to be used to restore your PC to working condition:

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation