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Olly7 Student
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After update notebook won’t start

HP Notebook - 14-af180nr (ENERGY STAR)

I updated my notebook earlier and after it was done downloading my notebook restarted. After it booted back up it told my to pick a keyboard layout but it never started.

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HP Support Agent
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HP Recommended

After update notebook won’t start

@Olly7

 

Welcome to HP support community.

 

Recover the last working BIOS version

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key  and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

    The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.

    HP BIOS Update recovery in progress

    • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.

    • If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

    • If a BIOS recovery message repeatedly displays, continue to the next step to install an updated BIOS version.

Install the BIOS recovery file

  1. Turn off the notebook that requires the BIOS recovery, and then wait 5 to 10 seconds.

  2. Make sure the power cord is connected to the notebook. Keep it connected during the recovery process.

  3. Insert the USB flash drive with the BIOS file into an available USB port on the notebook.

  4. Press and hold the Windows key  and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

    NOTE: 

    On some notebook models, it might be necessary to press and hold the Windows key and the V key.

  5. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

    The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup and to complete the recovery.

You can refer this HP document for more steps:- Click here

 

Try these steps and reply with the results for more assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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