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Al entrar en mi PC, tengo que poner un usuario y una contraseña que ni sé lo que es en la biografía

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Hp pro book 640 G1
Microsoft Windows 10 (64-bit)


al momento de encender mi Pc me sale que introduzca ESC pero al no poner eso me manda a la imagen de arriba, ingreso en un usuario y le doy contraseñas pero ni una coincide y me manda a otra pantalla donde hay un teclado grande en toda la pantalla, vuelvo a introducir una contraseña y me manda a sistema bloqueado, presione el botón de alimentación para reiniciar el sistema 


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Hey @Jmartinezpinedo   !


Hope your doing fine! ?


Thank you for visiting our HP support community in English. We can only respond to posts written in English. To ensure a quick response, it is advisable to post your question in English or if you prefer to ask a question in the Spanish community.


Thank you for your understanding.



I work on behalf of HP.
HP Support Community Moderator
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