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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎01-19-2023 10:30 PM

HP Recommended
Product: HP Laptop PC 15-dw3000 (1A3Y5AV)

Hp laptop stuck at 

Automatic Repair

Automatic Repair couldn't repair your PC Press "Advanced options" to by other options to repair your PC or "Shut down

Log file: D'Recovery/Windows Were winSystem32\Logestalt

Even not accepting reset the pc command prompt error nothing even important data is stored in pc what to do

IMG-20230120-WA0002.jpeg

 

Category:
2 people had the same question
1 REPLY 1

‎01-20-2023 07:28 PM

HP Recommended

Hello @Rickk3 

Sorry to hear that you are having problems ... I would like to help you.

The Windows file system could be corrupt or there is a hard disk error or undefined sofware or technical error.

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform Extensive Tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

 

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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