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Level 2
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BIOS Boots To Diagnostics - Elite Book 8770W

HP Recommended
Microsoft Windows 10 (64-bit)

Boots to BIOS Diagnostics Mode. I can sometimes upon exiting get to the BIOS setup by pressing the escape key, and from there set the Boot Menu to Boot Manager, Hard Drive, or USB Drive.  But it makes no difference. It still boots to diagnostic mode and tells me to check my cable or no system image. I removed the battery and did a hard reset, but no difference. Why is it stuck?

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