BIOS Update??

[Allard86]

I've got a new 17-x032nd notebook.

The HP Support Assistant notived me that there were updates.

I managed to install all the updates, exept 1 "Update van het systeem-BIOS van HP notebooks (Intel-processors)"

When I download the update from the HP support website and start the .exe, the wizard is shown I can't update the bios.

The update option is greyed out: This BIOS update is blocked on the device.

I also tried "copy BIOS image to any file location", but that fails aswell.

The current BIOS version is F.15.

The BIOS version from the update is F.20 Rev.A

(http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78086.exe)

Please help me out, thank you!

[GBL84]

Dear Customer,

Please try updating to F.18 Rev.A  SP77867.exe

Then try updating the F.20 Rev.A , They are interdependent and has prerequisites.

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Thank You,

GBL84

I am not an HP Employee

[Allard86]

Dear GBL84,

Thanks for your response.

No, same issues as in the F.20.

[GBL84 · Accepted solution]

Dear Customer,

Reset BIOS to defaults and try reinstalling,

if that doesnt help then try to install F.15 again and then try the latest

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[Allard86]

Dear GBL84,

I didn't make any changes in the BIOS, but after an reset to default I managed to update to the latest version immediately!

Thanks for your help! Problem is solved.

[GBL84]

You are very Welcome !!

Iam happy that you were able to resolve !!

All the Best !!

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee