Solved: BIOS administrator password - HP Support Community

HAOUSFOUAD · ‎01-31-2020

Hello,

I have to change an option in the BIOS in order to use virtual machines.

I'm not able to access BIOS as there is an administrator password.

How can I get it please ?

Many thanks in advance.

HAOUSFOUAD · ‎01-31-2020

Thank you IT_WinSec

I contacted a call center and got the same information.

I'll see directly with the company where I got this laptop.

Thanks.

View solution in original post

IT_WinSec · ‎01-31-2020

Hello @HAOUSFOUAD

Welcome !

HP has recently changed policies how to handle such issues. And mostly for security reasons this cannot be solved remotely (online). You can read the article here >> https://support.hp.com/us-en/document/c06368824
And you may contact local HP support via these means >> https://www8.hp.com/emea_africa/fr/contact-hp/phone-assist.html

Hope this helps !

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HAOUSFOUAD · ‎01-31-2020

Thank you IT_WinSec

I contacted a call center and got the same information.

I'll see directly with the company where I got this laptop.

Thanks.

BIOS administrator password

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