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EarlyMon
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Solved!

BIOS no longer available for download and manual install

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HP ENVY 360 15z-cp000
Microsoft Windows 10 (64-bit)

I updated the bios a few months ago - it was a catastrophe. I was able to roll back to the previous version.

 

*I completely understand the entire process to do this manually and do not want to rehash that.*

 

I attempted to update again - same version, F.47 Rev A aka 08497.bin aka sp106080.exe download - and it's once again completely locked up.

 

Went to  the support site to download bios - it used to be there - not anymore. 

 

Hello wonderful persons - any clues on how I can find my previous bios, ver F.32, to download?

 

This update cleverly made sure that my previous and current bios updates became the SAME EXACT version, unlike before where I still had ver .32 to fall back on.

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Paul_Tikkanen
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Hi:

 

You can find all of the previous BIOS versions on your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-cp0000-x360-convertible-pc/20270303/mode...

 

See my screenshot...

 

Paul_Tikkanen_0-1605885743651.png

 

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EarlyMon
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Product Number 5JR84AV

 

I'd be happy to call and pay for the download - but the instructions in other threads on getting the right phone number are of no help at all.

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Paul_Tikkanen
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HP Recommended

Hi:

 

You can find all of the previous BIOS versions on your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-cp0000-x360-convertible-pc/20270303/mode...

 

See my screenshot...

 

Paul_Tikkanen_0-1605885743651.png

 

View solution in original post

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EarlyMon
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You sir are a prince among men.

 

I was not getting that option earlier this morning. Maybe the laptop I'm using is borked or I am - but it's exactly where it's always been.

 

MANY THANKS!

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Paul_Tikkanen
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You're very welcome.

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