11-11-2016 01:41 PM
I have bought a used Elitebook 8470p some time ago and have been running fine and never had the use for bios admin password , I dont know the password and cant get the hold of the person i bought the pc from now.
Is there some way for me to be able to get the password so i can upgrade my bios?
My serial: CNU2479HQ7
UUID : 59F788D3F33E211A7631E89BF0C60DE
Thanks in advance!
11-11-2016 01:49 PM
For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
When talking to the HP rep ask them to escalate your service request.
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