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Student
Posts: 1
Member Since: ‎11-11-2016
Message 1 of 2 (154 Views)

BIOS password reset 8470p

Product Name: hp 8470p
Operating System: Microsoft Windows 10 (64-bit)

Hi!

I have bought a used Elitebook 8470p some time ago and have been running fine and never had the use for bios admin password , I dont know the password and cant get the hold of the person i bought the pc from now.

Is there some way for me to be able to get the password so i can upgrade my bios?

 

My serial: CNU2479HQ7

UUID : 59F788D3F33E211A7631E89BF0C60DE

 

Thanks in advance! :)

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Posts: 19,541
Member Since: ‎07-18-2011
Message 2 of 2 (147 Views)

Re: BIOS password reset 8470p

@MartinNorway

 

For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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